Privacy Policy

Effective Date:

Tarsoft Sdn Bhd ("we", "us", or "our") respects your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

• Personal Information: Name, email address, child’s name or nickname, and other data you voluntarily provide.
• Usage Information: App usage data, preferences, and device type.
• Third-Party Data: We may collect data from third-party sources if you link your Kiddiecare account to those services (e.g., Google, social media logins, etc.).

2. Purpose of Data Collection

Your data is collected for the following purposes:

• To operate and improve the Kiddiecare App
• To communicate with you regarding updates or support
• To comply with legal and regulatory obligations

3. Disclosure of Personal Data

We do not sell or rent your personal data. However, we may share your data with the following:

• Authorized service providers who support the App (e.g., cloud storage, payment processing, etc.)
• Third-party services (e.g., analytics, crash reporting, etc.) as explained below
• Government or legal authorities when required by law

4. Third-Party Services

We use third-party services to enhance the functionality of the App. These services may collect, store, and process your data as part of their functionality. Examples include:

• Analytics - We use third-party analytics services (e.g., Google Analytics) to understand user behavior and improve the App's performance.
• Crash Reporting - We may use third-party tools to monitor and report errors or crashes (e.g., Firebase Crashlytics).
• Payment Processors - If you make in-app purchases, we may use third-party payment processors (e.g., Stripe, PayPal). These providers have their own privacy policies that you should review.

Please note that these third-party providers have their own privacy policies, and we encourage you to review them. We are not responsible for their practices.

5. Data Security

We implement appropriate security measures to protect your data. However, no digital transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Retention Period

Your data is retained as long as necessary to fulfill the purposes outlined above, or as required by Malaysian law.

7. Your Rights

You have the right to access, correct, and withdraw consent for your personal data by contacting us.

8. Children's Privacy

This app is intended for use by parents or guardians. We do not knowingly collect data from children under 18 years of age.

9. Changes to the Privacy Policy

We may revise this Policy at any time. Updates will be posted in the App or notified to users via email.

10. Contact Us

If you have questions about this policy or wish to exercise your rights under PDPA, contact us at:

• Email: [email protected]
• Address: Tarsoft Sdn Bhd, Ken Rimba Commercial Center, 6-2, Jln Lengkuas D16/D, Seksyen 16, 40200 Shah Alam, Selangor

11. Account Deletion

You may delete your Kiddiecare account at any time directly from within the App using the "Delete Account" feature in account settings. This will permanently remove your account and all associated data from our systems. We retain data only where required by Malaysian law. If you need confirmation or assistance, you may contact us at [email protected].

For more detailed instructions, please visit our Account Deletion Guide.